Contact

Contact Balub

Motherhood is personal, and so is the way we support our community. If you have a question, need guidance, or want to share your experience with Balub, we’re here to listen and help every step of the way.

Customer Support

Email: support@balub.com
Our team responds within 24 hours, Monday to Friday (9AM–6PM EST). Every message is handled with care—because details matter in motherhood and in service.

Business Address – United States

Balub
1702 Hayes St
Wichita Falls, Texas 76309
United States

Warehouse & Fulfillment – Hong Kong

Balub Warehouse
17 Lock Rd
Tsim Sha Tsui
Hong Kong
This is our logistics hub. For returns, please follow the directions in our Returns & Refunds Policy to ensure smooth processing.

Stay Connected

Follow our world of motherhood on Instagram: @balub.us

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A Note from Balub

Every product we create is designed to feel like an extension of your motherhood journey. If you need us, reach out—we’ll make sure your experience with Balub is as seamless, supportive, and comforting as the care you give every day.